Optic
Live — 2,847 clinics active

Scheduling that eliminates the no-show.

Independent optometrists and multi-location practices cut no-shows by 67% and book appointments in under 40 seconds — without changing how patients call in.

See Your Clinic's NumbersWatch 90-Second Demo
4.2%Avg. no-show rateindustry avg: 24.8%
< 1 daySetup timeno migration needed
Optic Dashboard — Week of Feb 24, 2026
Live
Today
Marcus W.
9:00
Priya N.
9:30
James K.
10:00
Sofia R.
10:45
David C.
2:00
Mon
Tue
3 open
Wed
Thu
Fri
9:00
Webb
10:00
Open
9:30
Nair
2pm open
3pm open
10:45
Reyes
2:00
9:00
11:00
Chen
9:00
Open
3:30
No-Show Rate:18.4%
Avg. Book Time:180s
Tue 2pm:3 slots open
Smart Conflict Guard
0 double-bookings this week
SMS Reminder Sent
47 patients · 3 confirmations pending
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The Numbers
67%
Fewer no-shows.
Practices using Optic average a 4.2% no-show rate — down from the industry standard of 24.8%.
Based on 847 practices over 12 months · 2025 Optic Outcomes Report
38s
Average booking time.
From patient call to confirmed appointment slot. No hold music. No callback queue. No paper.
Median time across 2.1M bookings · Jan–Dec 2025
4.8×
ROI in 90 days.
Practices recover an average of $4.80 for every $1 spent on Optic, driven by recaptured no-show revenue.
Solo practices avg. $1,840/mo recovered · Multi-location avg. $7,200/mo
No-shows cost U.S. healthcare $150 billion annually. The average optometry practice loses 14% of daily revenue to missed appointments.
Calculate My Loss →
The Case Against Manual

Your current system, prosecuted.

Every row below is a revenue leak, a staff hour wasted, or a patient who didn't come back. See the difference side by side.

Category
Your Current System
With Optic
Appointment Reminders
Staff calls each patient manually — 86% of calls go unanswered
Automated SMS + email at 5d, 3d, 1d before — 67.3% of patients prefer text
No-Show Management
Slot sits empty. Revenue gone. No follow-up until next week.
Waitlist auto-fills within 4 minutes. Zero revenue lost on cancellations.
Double Bookings
Paper calendars across 3 locations create triple-booking conflicts weekly
Real-time conflict detection across all locations — 0 overlaps guaranteed
Patient Intake
Paper forms at check-in. 12-minute delay. Staff re-enters data manually.
Digital pre-visit forms sent 24h before. Data flows directly to EHR.
Booking Time
Average 4.5 minutes per booking by phone. Hold times up to 8 minutes.
38-second average. Patients book 24/7 online without calling.
Scheduling Visibility
6 paper calendars. No real-time view. Demand impossible to forecast.
Live dashboard. Predictive demand modeling. Slot utilization at 94%.
Platform Features

Everything a practice needs.
Nothing it doesn't.

Watch 90-second demo

Automated Multi-Channel Reminders

SMS, email, and voice reminders fire automatically at 5 days, 3 days, and 24 hours before each appointment. 67.3% of patients confirm via text within 2 hours. No staff intervention required.

✉
5 days
📱
3 days
📱
24 hrs
Confirmed

Smart Conflict Detection

Real-time cross-location conflict detection. Book 6 locations simultaneously with zero double-booking risk.

Live Conflict Guard
Dr. Patel — Location A
Tue 2:00 PM
Dr. Patel — Location B
Tue 2:00 PM
Dr. Chen — Location A
Tue 2:30 PM
Auto-resolved: Dr. Patel rebooked to 2:30 PM
0double-bookings this month

Digital Pre-Visit Forms

Intake forms sent 24 hours before appointment. Patients complete on any device. Data flows directly to EHR — zero re-entry.

12 min
saved per patient
on check-in

Multi-Location Command

Manage up to 50 locations from one dashboard. Staff, slots, and schedules unified — no more juggling 6 paper calendars.

Main StEastsideNorthgateRiversideDowntown+44 more

Predictive Analytics & KPI Dashboard

ML models forecast no-show probability per patient. Proactively fill slots before they go empty. Track the 8 KPIs that drive real optometry revenue.

94%
Slot utilization
$7,200
Avg. monthly recovered
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Clinic Outcomes

Real practices.
Real numbers.

RK
MD
SP
JL
2,847 clinics active
"We were losing $3,200 a month to no-shows. Within 60 days of switching to Optic, that number dropped to $340. The automated SMS reminders changed everything — patients actually confirm now."
$2,860/mo recovered
in 60 days
RK
Dr. Renata Kowalczyk
Owner, Kowalczyk Family Optometry
Chicago, IL
"Managing 4 locations with paper calendars was destroying my front-desk team. Optic's multi-location dashboard means my staff spends time greeting patients, not decoding handwritten appointment books."
4 locations
one dashboard
MD
Marcus Delgado, OD
Director, ClearView Eye Centers
Phoenix, AZ — 4 locations
"Our no-show rate was 22%. Six months in, it's 3.8%. The waitlist feature is magic — a cancellation fills in under 5 minutes without anyone touching the phone."
22% → 3.8%
no-show rate
SP
Dr. Sunita Patel
Optometrist, Clarity Vision Group
San Jose, CA
Trusted by:ClearView Eye CentersPrecision Optics GroupSightFirst ClinicsVista Eye CareFocus Health PartnersMeridian Optometry
$1.6 million in additional appointment revenue
Virginia Eye Institute — after implementing Optic's scheduling system in Year 1
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Clinic Diagnostic

See your clinic's numbers.

Three questions. Thirty seconds. Your exact monthly revenue leak from no-shows — and what Optic recovers.

1
Practice Size
2
Current Scheduling Method
3
Monthly Patient Volume

No email required. Your results are calculated instantly from industry no-show data.

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